Dynamics 365 Business Central is an ERP – Enterprise Resource Planning provided by Microsoft in their Dynamics 365 suite. It is a successor to Dynamics NAV, Dynamics GP and Dynamics SL. Dynamics 365 is a flexible solution easily malleable for any geography, industry and language.
Dynamics 365 Customer Service just announced that they are getting a new digital messaging service to further enhance the seamless experience for customer interaction in omnichannel.
Microsoft Dynamics Business Central, previously known as Dynamics NAV, is a completer enterprise solution for small to middle ranged businesses and looks over all core facilities of the same — services, operations, finances and sales.
The adoption of a CRM solution in your organization or enterprise does not end with the legal purchase of a CRM solution. A lot of things change when organization's operational medium is tweaked.