Blog | IAX DYNAMICS

Optimising Front Desk and Booking Processes with Dynamics 365 and AI Tools

Guest expectations in the hotel industry go beyond basic comfort to include convenience and authentic service experiences. Tailored front desk and booking processes should be given priority to meet growing guest expectations and improve visitor experience. The hotel industry must adapt to the growing desires of its guests to succeed. A reliable way should be […]

Top Signs Your Kenyan Retail Business Needs a POS System Upgrade

Retail management must be smart for businesses to remain competitive, particularly in the growing Kenya. The competitive nature of retail demands that organizations modernize their retail operations through technology upgrades. This highlights the POS system, which always has played and will continue to play a central role in influencing sales efficiency, customer satisfaction, and business […]

How Microsoft Copilot Studio and Dynamics 365 Create Smarter, Safer Business Workflows

Modern businesses must rely on smart ways to accelerate performance. It is no longer surprising for businesses when they are required to look for smarter ways of operating. They are surely aware of the need for AI solutions to power operations, but they often get confused by the various choices. With Microsoft technology being a […]

10 Clear Signs Your Business Is Ready to Move to Microsoft Dynamics 365

You may be well going with your existing solutions. But as time advances, you may realize that you are behind your competitors. Have you ever thought about why this is happening? It could be that your solution is incapable to produce outcomes as you have expected – often due to data silos, lack of advanced […]

How Employee Self-Service Enhances HR Compliance and Data Security

Boosting employee morale is crucial for today’s organizations. This has a big impact on productivity, retention, and business success. The role of employee self-service solutions in the path towards improving employee experiences can’t be overlooked. The self-service portal benefits employees and at the same time improves HR processes. ESS or HR self-service tools let employees […]

Microsoft Dynamics CRM vs. Traditional CRM Platforms: What Works Best for African Markets

Modern businesses know how important is customer service for overall growth. No matter the type of industry, their efforts to make a shift in customer service operations must be with the support of modern CRM solutions. The African market is witnessing an upward trend in the growth over the past several years, thanks to the […]

Microsoft Copilot vs Traditional Work Methods: What Business Leaders Should Know

Organizations must move with modern approaches to make the workplace better. Adopting AI-based technology is necessary as it gives an edge in transforming productivity. One technology that business leaders should recognize for workplace transformation is Microsoft Copilot 2025. When Copilot for business operations becomes the topic of discussion, it highlights how this technology influence traditional […]

How Payroll Software Improves Employee Experience and Retention

Business success is owed to the effective management of multiple functions. No organizations can overlook the functions that greatly affects employees much. Employee experiences and retention have become hot topics that need attention in the digital age, because they are the driving force for business growth. What process directly influences employee experience and retentions? It […]

How Microsoft Dynamics AX Improves Supply Chain Visibility and Control

Supply chain is a vital process that should be prioritized above others. Business success depends on successful supply chain operations as they help organizations maintain business continuity, build customer loyalty, and reduce operational costs. Businesses often face challenges in maintaining visibility over supply chain operations due to delayed shipments, lack of real-time data, or fragmented […]

Exploring How Microsoft Dynamics CRM Supports Customer-Centric Growth in Africa

The African market dynamics are undergoing major transformation with the adoption of the latest technology trends. Organizations should never fall behind in seizing the opportunities these solutions offer. Whatever the form this transformation takes, customer-centric growth should be given top priority by companies, as customers form the foundation of business growth. This highlights the need […]